The engagement progression
How we work with you.
Three engagement types, built as a progression. Each stage prepares you for the next.
2–4 weeks · Fixed fee. Paid investment in operational clarity.
Strategy Sprint
A paid diagnostic that produces a complete picture of your operations — what's working, what's costing you, and what's worth building first.
Deliverables
- Current-state process map
- System architecture recommendation
- Priority roadmap (3–6 systems)
- Budgeted implementation plan
- Vendor/platform recommendations
2–6 months · Milestone-based or monthly retainer.
Build
Full implementation of the systems defined in the Sprint. We build in milestones — you see progress every two weeks and control scope at every stage.
Deliverables
- Commerce systems (storefronts, order management, marketplace integrations)
- Operational software (internal tools, quoting, inventory, CRM integrations)
- Mobile experiences (field operations, customer self-service)
- AI workflow automation (tied to specific outcomes)
- Documentation, handoff, and team training
Monthly, ongoing · Monthly recurring. Scales with your needs.
Ongoing Retainer
After launch, we stay engaged — measuring, optimizing, and extending your systems. The relationship that makes your investment compound.
Deliverables
- Monthly performance review and analytics
- Continuous optimization and bug resolution
- New feature development (scoped monthly)
- Automation tuning and AI model improvement
- Strategic advisory as your business grows
The engagement progression
Strategy Sprint
2–4 weeks
Fixed fee. Paid investment in operational clarity.
Trust-building
Build
2–6 months
Milestone-based or monthly retainer.
Core revenue
Ongoing Retainer
Monthly, ongoing
Monthly recurring. Scales with your needs.
Long-term partnership
Ready to start
Start with a Sprint.
A 2–4 week diagnostic that produces a process map, system architecture, and budgeted implementation plan. The best first step.